CONTACT US
Always here to help
Our mission is to provide the best experience possible to our customers and therapists, so we’re always keen to hear your feedback: the good, the bad and the hairy. Or if you’d just like to say hi, we’d love to hear from you.
CONTACT US
Always here to help
Our mission is to provide the best experience possible to our customers and therapists, so we’re always keen to hear your feedback: the good, the bad and the hairy. Or if you’d just like to say hi, we’d love to hear from you.
CONTACT US
Always here to help
Our mission is to provide the best experience possible to our customers and therapists, so we’re always keen to hear your feedback: the good, the bad and the hairy. Or if you’d just like to say hi, we’d love to hear from you.
DIRECTORY
How can we help you?
Customer Services
PR & Marketing
Work with us
Data Protection
For data deletion requests, or other data queries, please contact:
DIRECTORY
How can we help you?
Customer Services
PR & Marketing
Work with us
Data Protection
For data deletion requests, or other data queries, please contact:
DIRECTORY
How can we help you?
Customer Services
PR & Marketing
Work with us
Data Protection
For data deletion requests, or other data queries, please contact:
FAQs
Want to know more?
Which areas do you serve?
We currently provide our mobile beauty services in London, Manchester, Chester, Brighton and their surrounding areas.
Do I need to provide anything for the treatment?
No, your mobile beauty therapist will provide everything you need for the treatment including a massage bed.
For hygiene reasons since Covid-19, we do ask that you provide your own towels.
In some instances, your therapist will need access to running water or an electricity socket, but we will let you know beforehand if this is the case.
Can I make a group booking?
Yes, of course! There's nothing better than catching up with friends whilst enjoying a treatment.
Please get in touch with our Client Concierge Team via email at bookings@secretspa.co.uk or give us a call on 0207 0960506 and we would love to arrange this for you!
Can I request a specific therapist for my beauty treatment?
Yes, if you would like to book one of the therapists showcased on our website or someone that a friend has recommended, please just contact us to let us know.
You are able to search for therapists if you follow the Book now link > Search therapists.
If you book using our app you are able to directly request your favourite therapists from previous treatments.
What’s the service fee?
This helps us to run our platform as we grow and continue to deliver the standards that you’ve come to expect of us.
It’s vital in helping to support the network of beauty entrepreneurs who work for us.
We’re proud of our Trustpilot score (the highest in the industry) and we want to keep it there. That’s why every one of our therapists are vetted and individually trade tested by our team.
It’s also why we have unrivalled customer services teams in London and Manchester. We don’t hide telephone numbers or email addresses. We are on hand to offer any advice or help with any issues or concerns.
Thanks for your support.
In need of some help or advice?
Our Client Concierge Team will be delighted to help you.
FAQs
Want to know more?
Which areas do you serve?
We currently provide our mobile beauty services in London, Manchester, Chester, Brighton and their surrounding areas.
Do I need to provide anything for the treatment?
No, your mobile beauty therapist will provide everything you need for the treatment including a massage bed.
For hygiene reasons since Covid-19, we do ask that you provide your own towels.
In some instances, your therapist will need access to running water or an electricity socket, but we will let you know beforehand if this is the case.
Can I make a group booking?
Yes, of course! There's nothing better than catching up with friends whilst enjoying a treatment.
Please get in touch with our Client Concierge Team via email at bookings@secretspa.co.uk or give us a call on 0207 0960506 and we would love to arrange this for you!
Can I request a specific therapist for my beauty treatment?
Yes, if you would like to book one of the therapists showcased on our website or someone that a friend has recommended, please just contact us to let us know.
You are able to search for therapists if you follow the Book now link > Search therapists.
If you book using our app you are able to directly request your favourite therapists from previous treatments.
What’s the service fee?
This helps us to run our platform as we grow and continue to deliver the standards that you’ve come to expect of us.
It’s vital in helping to support the network of beauty entrepreneurs who work for us.
We’re proud of our Trustpilot score (the highest in the industry) and we want to keep it there. That’s why every one of our therapists are vetted and individually trade tested by our team.
It’s also why we have unrivalled customer services teams in London and Manchester. We don’t hide telephone numbers or email addresses. We are on hand to offer any advice or help with any issues or concerns.
Thanks for your support.
In need of some help or advice?
Our Client Concierge Team will be delighted to help you.
FAQs
Want to know more?
Which areas do you serve?
We currently provide our mobile beauty services in London, Manchester, Chester, Brighton and their surrounding areas.
Do I need to provide anything for the treatment?
No, your mobile beauty therapist will provide everything you need for the treatment including a massage bed.
For hygiene reasons since Covid-19, we do ask that you provide your own towels.
In some instances, your therapist will need access to running water or an electricity socket, but we will let you know beforehand if this is the case.
Can I make a group booking?
Yes, of course! There's nothing better than catching up with friends whilst enjoying a treatment.
Please get in touch with our Client Concierge Team via email at bookings@secretspa.co.uk or give us a call on 0207 0960506 and we would love to arrange this for you!
Can I request a specific therapist for my beauty treatment?
Yes, if you would like to book one of the therapists showcased on our website or someone that a friend has recommended, please just contact us to let us know.
You are able to search for therapists if you follow the Book now link > Search therapists.
If you book using our app you are able to directly request your favourite therapists from previous treatments.
What’s the service fee?
This helps us to run our platform as we grow and continue to deliver the standards that you’ve come to expect of us.
It’s vital in helping to support the network of beauty entrepreneurs who work for us.
We’re proud of our Trustpilot score (the highest in the industry) and we want to keep it there. That’s why every one of our therapists are vetted and individually trade tested by our team.
It’s also why we have unrivalled customer services teams in London and Manchester. We don’t hide telephone numbers or email addresses. We are on hand to offer any advice or help with any issues or concerns.
Thanks for your support.
In need of some help or advice?
Our Client Concierge Team will be delighted to help you.