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Membership Benefits

 Fully redeemable monthly payment against all of our beauty & wellness treatments

✧ 10% additional credit every month on us

 Any unused credit will roll over into the next month, allowing six months to redeem any remaining credit

 Exclusive member-only offers, early access to treatment launches and VIP concierge

 No commitment with the option to pause or cancel anytime

Credit expiry reminders

Still got some questions?

How does the subscription work?

Once you’ve chosen your preferred package, your credit will immediately be added to your account, including an additional 10% credit on us. You can redeem your credit against any of our beauty & wellness services. Each month you will be billed and your account will be updated with your credit. Your subscription is rolling with the option to pause, cancel or upgrade any time.

Is there a minimum subscription term?

No, our subscription is completely flexible giving you the option to pause or cancel your subscription at any time.

What happens if I don’t use all of my credit one month?

Any unused credit will roll over into the next month allowing six months to redeem any credit. After six months from the issue date, any remaining credit will expire.

I’m going on holiday, can I pause my subscription?

Yes, you can pause your subscription at any time. Please note, any credit issued before the pause date will still expire after six months.

Where can I see my current credit balance?

You can find your credit balance under your account just below your name and photo.

How does the booking process work on The Secret Set?

The booking process is exactly the same as normal. Your subscription credit will automatically be redeemed at checkout. In the event that your booking value is higher than your account credit, you will be asked to make payment as normal for the outstanding balance.

Are there any additional member benefits?

Of course! On top of your additional 10% monthly credit, you will receive exclusive member-only offers, early access to new treatments and our VIP concierge.

Are there any additional member benefits?

Of course! On top of your additional 10% monthly credit, you will receive exclusive member-only offers, early access to new treatments and our VIP concierge.

Can I change my monthly subscription amount?

Absolutely, if you wish to increase or decrease your subscription amount, please go to your membership settings under your account. From here you will be able to update your plan. Alternatively, please email bookings@secretspa.co.uk and our VIP concierge would be more than happy to help you.

Will I be reminded if my credit is due to expire?

Yes, you will receive a notification to let you know if you have unused credit that is due to expire.

View our full terms & conditions here.